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FAQ

What is the Kaltura system?

Frequently Asked Questions for Chula Faculty / Proctors

Can instructors in a course act as publishers, editors, or viewers of a video?

The instructor has published the video, but it's not found in the Course Media Gallery (Staff Privilege). What should I do?

Is it possible to remove video captions from the system?

If an instructor has already published videos for all 32 courses and cannot publish them for any more courses, how should this be resolved?

The professor used the Clone Content function but couldn't find the video. What should they do?

Where can I find the user manual?

Frequently Asked Questions for Students

I can't view the video clip. What should I do?

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